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Contact Discord Customer Service

Discord Phone Numbers and Emails

Toll-Free Number:

  • (888) 594-0085
Call customer service
Send Message

Discord Emails:

Customer Service
Legal
Copyright Infringement Inquiries, Privacy Inquiries
abuse@discord.com
Claims
support@discord.com
Main
Is this your business?

Discord Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • Discord Customer Service is rated at 1.8 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    92% phone 8% email
  • The best phone number to call Discord is 8885940085. 13% of customers managed to speak with a real person.

  • The average hold time is more than 30 min. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 1 minute.

  • Be prepared for the call as Discord may ask you for the following information to identify you as a customer: email, phone number or first and last name.

View full overview ›

How to Contact Discord?

Most Popular Number:

(888) 594-0085
Total calls: 11 468 Issues resolved: 234 Last call: Nov 16, 2025

If you need assistance with Discord, there are several options available to you. First, you can visit the Discord Help Center on their website, where you'll find a wealth of resources and articles to address common issues.

On the Help Center page, you'll find a 'Help' Discord support chat located at the bottom left corner. By clicking on it, you can drop your query or concern directly. Alternatively, you can click on 'Submit a request' at the top right corner of the Help Center page. A drop-down menu will appear, allowing you to select the specific query or issue you're experiencing.

You will then be prompted to fill out a form where you input your email address, provide details about the issue, and even attach any necessary file attachments. Discord's support team will review your submission and assist you accordingly.

Discord does not provide a customer service number for customer support. They primarily offer help through their Help Center, ticket system, and email communication. If you have an issue or inquiry, it is recommended to visit the Discord Help Center on their website or submit a support ticket for assistance.

Discord does not offer live chat for customer support. Their primary channels for support are the Help Center and the ticket submission system. You can access the Help Center on the Discord website to search for solutions to common issues. If you are unable to find a resolution, you can submit a support ticket to reach out to Discord's customer support team. They will respond to your inquiry via Discord help email to provide assistance with your concern.

PissedConsumer Club

Contact Information

Discord Website:

Discord Help Center:

Corporate Office Address:

Discord Inc.
444 De Haro Street #200
San Francisco, California 94107
United States

Discord Customer Service Reviews

1.8 / 5
Poor
Artem L Wys
Impossible to get an answer
stars-rating stars-rating stars-rating stars-rating stars-rating
4.0

It's almost impossible to get an answer from the discord support if you are getting trouble with something. Either there assign it to an AI bot or just take forever to answer or can silently close the ticket without giving an explanation or doing anything to help resolve an issue, can't believe that such a huge company has such an awful customer service

Eyvonne Amr
No live agent
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2.0

I tried to call to delete my accounts but no answer deleted them a defrent way. Please remove all data and information from both accounts i deleted them and uninstalled the app.

Jayden T Lmm
Thank you for your time and patience
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5.0

My discord account needs to be verified, but when I'm up to the phone number part it says go to this website to troubleshoot, but I'm not sure how to fix it if you can help me that would be awesome thank you!

Ryan Q Bqr
Useless
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1.0

Totally useless been trying for about a week to get my phone number on to my acount and no one can help or seem to do anything trying to talk to some one I have found is impossible so I can not play games that need me to link my discord still waiting for help

How Good is Discord's Customer Service?

Sbarcea M
Sbarcea M
Feels Disappointed | Sep 01, 2025

Bad support

Read full quote
Kaysia Cmj
Kaysia Cmj
Feels Disappointed | Oct 30, 2024

Between there I believe I talked to a hacker because they seem threatening towards me saying if I don’t do this then I will have you cut when I ask them specifically can I please chat with someone to actually help me

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Tarina B Ouv
Tarina B Ouv
Feels Disappointed | Sep 08, 2024

I didn't even get any help like at all, I got locked out of my account somehow it's asking for my email I keep putting my email in and it says it was already registered nobody helped me :-(

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abi R Tzf
abi R Tzf
Feels Disappointed | Sep 08, 2024

There not answering

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Armando B Gbp
Armando B Gbp
Feels Disappointed | Jul 26, 2024

It’s not the best, but it’s all right

Read full quote
Adam A Wnp
Adam A Wnp
Feels Disappointed | Jul 21, 2024

im not happy with this

Read full quote

Summary of Discord Customer Service Calls

11.6K TOTAL
CALLS
00:44 AVG CALL
DURATION
6% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Discord?

Account Question:

  • “To log back into my account”
  • “Account temporary blocked”
  • “Recover account”

Request for Information Question:

  • “About a server that is spamming”
  • “Help with account”
  • “In need of support”

Payments and Charges Question:

  • “Unauthorized payments”
  • “Someone accidentally reported me for fraud charges instead of someone else and I need help appealing the claims”
  • “Fraud”

Product/ Service Question:

  • “Problem with limited acces”
  • “Limited access error all the time”
  • “Limited access error”

Activation/ Cancellation Question:

  • “Cancelled payment”
  • “I didn't subscribe to this”
  • “Terminated account”

Refund Question:

  • “I need a refund”
  • “I need my refund of $10.61 from they took it from my account went is supposed tocashapp”
  • “Refund money”

Return/ Replace Question:

  • “Authentication key I don't have and I changed my number”
  • “I can’t change my password , it says “invalid token””
  • “I can't change my number”

Cards Question:

  • “My money got took off my card without my permission”
  • “Stolen credit card infoSomeone. Who you're my credit card unauthoright.”
  • “Card declined”

Staff Question:

  • “Customer service”
  • “Someone claiming to be a staff employee and has hacked my account”
  • “To speak with a member of staff to resolve the wrongful termination of my account”

Shipping and Delivery Question:

  • “Because when I get the code to verify my phone number, it won't let me hit verify”
  • “Location issues”
  • “I didn't get the nitro I payed for”

Website/ Application Question:

  • “App in not letting me log in saying email does not exist and is showing a are you sure your not a robot screen every time I try to log in”
  • “App not loading”
  • “App issues”

Employment Question:

  • “Invasion of privacy by my former employer”
  • “Job opportunities”
  • “About Jobs”

Other Question:

  • “Ban”
  • “Safety”
  • “Veryfing my age”

Compare Discord Customer Service To

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